Shipping policy

This Shipping Policy outlines how we handle order processing, shipping, and delivery.

Processing Times

Orders are processed within 1–3 business days, excluding weekends and public holidays. During high-volume periods, processing may take a few additional days — you'll be notified by email if there's a significant delay.

Shipping Times

  • United States: 3–7 business days
  • Europe: 7–18 business days
  • Rest of the world: 14–20 business days

Delivery times are estimates and may vary due to customs clearance or destination country factors.

Shipping Costs

Free shipping on all orders to all destinations. No minimum order value required.

Tracking

All shipments include a tracking number. Once your order ships, you'll receive an email with tracking details to monitor your package.

Shipping Restrictions

We ship to most countries worldwide. If your country isn't covered, contact us before placing an order. Some items may be subject to destination country customs restrictions.

Damaged, Lost, or Delayed Shipments

All orders are insured. If your order arrives damaged or is lost in transit, please contact us and we'll resolve it promptly. For delayed shipments, allow a few extra business days before reaching out, as international deliveries can take longer due to customs.

Contact

For questions about this policy or your order, please use the contact form on our website.